Data Retention Policy

This policy describes how Flexell Company retains and deletes data across its services.

1. Retention Principles

Keep data only as long as necessary for service delivery.
Retain records required for legal, accounting, and security obligations.
Delete or anonymize data when no longer required.

2. Typical Retention Categories

Account profile data: retained during active account lifecycle.
Operational transaction data: retained for business continuity and legal documentation.
System logs and security records: retained for incident response and abuse prevention.

3. Deletion Requests

Where legally permitted, users may request deletion of personal data by contacting support. Some records may be retained to satisfy legal obligations or resolve disputes.

4. Storage Security

Flexell applies reasonable technical safeguards to prevent unauthorized data access, loss, or misuse while records are retained.

Sera ya Uhifadhi wa Data

Sera hii inaeleza jinsi Flexell Company inavyohifadhi na kufuta data katika huduma zake.

1. Kanuni za Uhifadhi

Kuhifadhi data kwa muda unaohitajika tu kwa utoaji wa huduma.
Kuhifadhi kumbukumbu zinazohitajika kwa matakwa ya kisheria, kihasibu, na kiusalama.
Kufuta au kufanya data isimtambulishe mtu inapokosa uhitaji.

2. Makundi ya Kawaida ya Uhifadhi

Data ya wasifu wa akaunti: huhifadhiwa kipindi chote cha akaunti kuwa hai.
Data ya miamala ya uendeshaji: huhifadhiwa kwa mwendelezo wa biashara na nyaraka za kisheria.
Logi za mfumo na rekodi za usalama: huhifadhiwa kwa uchunguzi wa matukio na kuzuia matumizi mabaya.

3. Maombi ya Kufuta Data

Pale sheria inaporuhusu, mtumiaji anaweza kuomba kufutwa kwa data binafsi kwa kuwasiliana na msaada. Baadhi ya kumbukumbu zinaweza kubaki kwa sababu za kisheria au utatuzi wa migogoro.

4. Usalama wa Hifadhi

Flexell hutumia ulinzi wa kiufundi unaofaa kuzuia ufikiaji usioidhinishwa, upotevu, au matumizi mabaya ya data wakati wa kipindi cha uhifadhi.