Terms and Conditions
These Terms and Conditions govern use of Flexell services operated by Flexell Company.
1. Acceptance
By creating an account or using any Flexell portal, the user agrees to these terms and all related policies.
2. Eligibility and Account Responsibility
- Users must provide accurate information and keep credentials secure.
- Users are responsible for all activity under their account.
- Unauthorized account use must be reported immediately.
3. Service Scope
Flexell provides software tools for business operations, customer shopping workflows, and delivery coordination. Flexell may improve, suspend, or modify features where necessary.
4. Prohibited Conduct
- Illegal activity, fraud, harassment, or unauthorized data access.
- System abuse, reverse engineering, scraping, or security bypass attempts.
- Content or actions that violate applicable Tanzanian law.
5. Intellectual Property
All platform software, branding, design, and related materials are owned by Flexell Company or licensed to Flexell. Users may not reuse or reproduce assets without authorization.
6. Suspension and Termination
Flexell may suspend or terminate accounts that violate these terms or create security, legal, or operational risk.
7. Governing Law
These terms are governed by the laws of the United Republic of Tanzania. Disputes should first be raised through the complaints process before legal proceedings.
Masharti na Vigezo
Masharti haya yanasimamia matumizi ya huduma za Flexell zinazoendeshwa na Flexell Company.
1. Kukubali Masharti
Kwa kufungua akaunti au kutumia portal yoyote ya Flexell, mtumiaji anakubali masharti haya na sera zote husika.
2. Sifa za Mtumiaji na Uwajibikaji wa Akaunti
- Mtumiaji atoe taarifa sahihi na kulinda taarifa za kuingia.
- Mtumiaji anawajibika kwa shughuli zote zinazotokea kwenye akaunti yake.
- Matumizi yasiyoidhinishwa yaripotiwe mara moja.
3. Wigo wa Huduma
Flexell hutoa zana za programu kwa uendeshaji wa biashara, manunuzi ya wateja, na uratibu wa usafirishaji. Flexell inaweza kuboresha, kusitisha, au kubadilisha vipengele inapohitajika.
4. Matumizi Yaliyokatazwa
- Vitendo visivyo halali, udanganyifu, unyanyasaji, au ufikiaji usioidhinishwa wa data.
- Matumizi mabaya ya mfumo, reverse engineering, scraping, au kujaribu kuvunja usalama.
- Maudhui au vitendo vinavyokiuka sheria za Tanzania.
5. Haki Miliki
Programu ya jukwaa, chapa, muundo, na nyenzo husika zinamilikiwa na Flexell Company au zimepewa leseni kwa Flexell. Mtumiaji haruhusiwi kutumia upya au kunakili bila idhini.
6. Kusimamisha au Kufunga Akaunti
Flexell inaweza kusimamisha au kufunga akaunti zinazokiuka masharti haya au zinazoleta hatari ya usalama, kisheria, au uendeshaji.
7. Sheria Inayotumika
Masharti haya yanatawaliwa na sheria za Jamhuri ya Muungano wa Tanzania. Migogoro ianze kuripotiwa kupitia utaratibu wa malalamiko kabla ya hatua za kisheria.